This article is the last in a series of 4 about account creation, booking lessons, and account management.
This is written for customers with existing accounts who would like to know more about online account and how to do things like rescheduling and billing history.
If you need help just getting started, here’s an earlier article on account creation.
What you can do with online account management:
With online account management for SAT prep tutoring and classes, you can do basically everything you’d expect (and more!) of a convenient online system:
- Check your upcoming schedule
- Book additional lessons
- Cancel lessons
- Reschedule lessons
- Add tutoring followup to classes
- Add notes to lesson requests
- Update your contact info
- Change your billing info
- Check billing history
There’s even more you can do with account management! You should try it out and see for yourself 🙂
How to log in to your existing account:
Go here for SAT classes or here for SAT tutoring. Both pages have a “Login | Register” button.
Either of those links will also help if you still need to create an account first.
If you forgot your password:
Think you already have an account, but can’t log in? It’s easy to retrieve your password and information.
Go here: just click “Login | Register” in the top right, then in the new window that pops up, click “Forgot Password?” down in the bottom left. You will be led through the steps to recover your account password.
It’s better to recover your old account information than to create a new account. By using the same account each time, you’ll keep a clear record of your account history.
Checking Your SAT Prep Schedule:
Your online MindBody account will allow you to see your upcoming schedule (as well as past visits).
Use this feature to ensure an on-time, stress-free arrival to every lesson!
We also recommend adding your lesson schedule to your everyday paper or electronic calendar, such as Google Calendar, so that you never accidentally miss a lesson.
Rescheduling Private SAT Lessons:
Once logged into your calendar (see above), the “Early Cancel” feature lets you cancel (no charge) a private lesson as long as you give more than 24 hours of notice.
That lesson then returns to your account as a credit that can be freely rescheduled to a new lesson time.
When we are especially busy in test prep season, finding a nearby reschedule time for tutoring will probably be difficult, so try to make every lesson as scheduled.
If you need more help scheduling private SAT prep tutoring, read this article or contact us.
Attendance and Reschedule Policy:
Please don’t forget, our time together is limited so our reschedule policies are very important.
Private tutoring requires a minimum of 24 hours of notice or you will be charged for a missed lesson. However, private lessons can be cancelled and/or rescheduled online if this is more than 24 hours in advance of the planned meeting time.
Group classes cannot guarantee makeup times for missed lessons.
These policies are important for students, tutors, and parents alike. Let’s all do our part to attend lessons as-scheduled for a stress-free experience for all of us!
Booking Additional Lessons:
Scheduling additional lessons is easy. The same methods you originally signed up with will work again, only this time you won’t even need to create a new account. Just log back in and start scheduling lessons.
If you need additional help scheduling private lessons, please read this article and try one more time, but if that fails, don’t be shy about contacting us.
Checking Your Visits and Billing History:
The online MindBody system keeps an organized record of all SAT prep lessons attended (including dates and times) as well as payments made to Love the SAT!
This is one major advantage over paper checks and cash - the simple, clean interface of the MindBody systems are so much better than handwritten notes-to-self.
Updating Your Contact Information:
Be sure your contact info is up-to-date! Your MindBody account is where we find information when we need to physically mail you or call you about something urgent or important.
Emails, phones, and mailing are our most common ways of staying in touch, so please update them if they change.
Updating Your Payment Information:
MindBody securely stores your credit or debit card payment information (if you choose). This makes payments easy, quick, and convenient when you book more lessons.
If you have stored your payment information online and it changes or updates, you’ll want to update that same information in MindBody for convenience.
We will never charge your account for services without your knowledge and consent.
More Online Account Management Features:
Check around inside the MindBody online scheduling and account software to see what other great features you can find!
Contact us if there’s anything you think we need to add to the system.
Final Thoughts:
You should already be a part of our mailing list, but if you’re not, join today! Readers get a 30-day course of exclusive SAT prep articles from our test prep tutors that will help them prepare stress-free.
If you still need help with anything at all, contact us and we’ll be happy to lend you a hand.
Get these two things done today, and it’s one less thing for you to worry about this week.
The previous three articles in this series are How to Create an Account, How to Schedule SAT Prep Private Tutoring, and How to Join an SAT group class.